Solar-powered gate openers are required to have a battery backup to ensure functionality even during power outages, providing uninterrupted access to your property.  Solar-powered gate openers are quite handy during power outages because they rely on stored energy. Here’s how they manage it:

1. Battery Storage: Solar-powered systems often include a battery backup that stores excess energy generated by the solar panels during sunny periods. During a power outage, the system draws energy from the battery to keep operating.

2. Energy Management Systems: These systems manage the flow of electricity, ensuring that the gate opener has enough power stored for nighttime use or during cloudy days. They prioritize essential functions, like opening and closing the gate.

3. Hybrid Systems: Some solar-powered gate openers are designed to switch to an alternate power source, such as a backup battery or even AC power, if available, during an extended power outage.

As long as the solar panels are exposed to sunlight, they’ll continue to charge the batteries, making these gate openers particularly reliable.

All Security Equipment offers a wide range of access control options for operating gates. Here are some of the key types available on their website:

1. Keypad Entry Systems: Users enter a PIN code to unlock the gate

2. Remote Controls: Handheld devices that send a signal to the gate opener to unlock and open the gate.

3. Key Cards and Fobs: Magnetic or RFID cards and key fobs that users swipe or tap on a reader to gain access

4. Biometric Systems: Advanced systems using fingerprint, facial recognition, or iris scanning to grant access

5. Mobile Access: Users can open the gate using their smartphones through an app

6. Intercom Systems: Video or audio intercoms that allow the gate operator to communicate with and verify the identity of the person requesting access

7. Multi-Tech Readers: Readers that support multiple types of credentials, such as key cards, key fobs, and mobile access

These options provide flexibility and security for different needs and preferences. You can find more details and choose the best system for your property on our website.

Orders may be auto-cancelled by our system due to various reasons like high fraud detection. If you encounter such a situation, please get in touch with us to clarify and resolve the issue.

In the event that your gate remote control is damaged, you can obtain a new one bychecking our website for the specific part number, or calling our office to determine which is the appropriate product for purchase.

If the product you need is out of stock or discontinued, we will offer replacement options. You can find these alternatives through the links we provide, which will help you find a suitable substitute.  If the item you are looking for is out of stock, it's more than likely on it's way to our warehouse to be re-stocked.

If you have received a partial order and are missing items such as a keypad, solar panels, or remotes, please get in touch with us as soon as possible at 800-730-8382 or email us at [email protected]. We will review the status of the pending items and inform you if they have been shipped or if they are on back order. We will make sure to provide you with the estimated time of arrival (ETA) for the remaining items as soon as possible.

Once your order has been shipped, we will provide you with the tracking information. Our team will check the status of your order and get back to you with the shipping details as soon as possible. You will receive an email containing the tracking number and you can use this number to check the status of your shipment via the carrier's website.

Yes, we accept purchase orders (PO) for your convenience. To process your order with a PO, please provide the following information:

1. All items to be ordered.
2. Full shipping address.
3. Contact name and phone number.
4. Billing address.
5. Email for your Accounts Payable, along with their phone number.
6. How you plan to pay for the order.
7. Any tax-exempt certificate, if applicable.
8. Any additional information required from us to avoid delays in payment receipt.

We will also require an updated W-9 form to set up as a new vendor. Once we receive all the required information, we will provide you with an estimated cost for the items, sales tax, and freight. An invoice will then be forwarded to your accounting department for processing.

In the event that a product you have ordered is on backorder, we will notify you of the situation. We will process your order and dispatch it as soon as the product becomes available. At that time, a tracking number for the shipment will be provided to you.

To cancel an order, please get in touch with us as soon as possible at 800-730-8382 or email us at [email protected]. If the order has not yet been processed or shipped, we will cancel it for you. You will receive a confirmation that the order has been canceled. 

If you need to change the shipping address after confirming your order, please get in touch with us as soon as possible at 800-730-8382 or email us at [email protected] with the new shipping details. We will review your request and if there is no additional cost incurred, we will update the address on your order. It is crucial to provide the correct shipping address to prevent any delivery issues.

If there has been a mistake with the shipping address in your order, please contact us right away to update it. We will revise your request and if necessary, we will discuss additional costs. Once the correct shipping address is confirmed, we will update it for your order. It's important to make any address corrections quickly to ensure the successful delivery of your order.

If you are entitled to a sales tax exemption and have been charged sales tax on an order, please provide us with your tax exemption certificate. Once we verify your tax-exempt status, we will refund the sales tax you were charged. Make sure to attach the appropriate documentation with your tax-exempt claim to facilitate the refund process.  Please get in touch with us as soon as possible at 800-730-8382 or email us at [email protected]

If you believe your Liftmaster product is defective and under warranty, you should first contact the Liftmaster Technical Support team directly. Their professional technicians will guide you through troubleshooting procedures. If they determine that a part is defective, they will provide you with a case number and possibly also a part number.

Please retain the case number and follow up with the instructions given by the Liftmaster Technical Support team. Should you require further assistance with the warranty claim, you are encouraged to contact our customer service team with the case number and any additional details provided by Liftmaster. If Liftmaster support has advised you to reach out to us for further support to exchange a damaged part we will assist you in the warranty process as needed.

Remember, most Liftmaster units come with a 2-year warranty. Ensure to have your receipt or proof of purchase handy when calling their support line.

Please get in touch with us as soon as possible at 800-730-8382 or email us at [email protected] If your package has been returned to us because of an incorrect address.  We will reach out to you for confirmation of the correct shipping address. It is important to respond promptly to prevent further shipping delays. Once the correct address has been confirmed, we will arrange for the package to be re-shipped to you. 

Our return policy allows for products to be returned within 30 days of purchase. If you have an item that you no longer need and wish to return it, please ensure it is within the return window and the product is in its original condition and packaging. If the return period has lapsed, we are unable to process a return and issue a refund. Refunds will be processed in 3-5 business days after receipt of the item.  Always check our return policy for specific details on eligibility and process. Please get in touch with us as soon as possible at 800-730-8382 or email us at [email protected]

We have a number of options available for commercial customers.  We offer terms through Resolve Pay, as well as other financial institutions.  Please reach out to our Sales Team at 800-730-8382 or email us at [email protected].

The Pro Finder is an exclusive service offered by All Security Equipment to help you locate professional security equipment installers in your area. These trusted experts are skilled in installing and maintaining a wide range of security systems, ensuring that you receive the highest quality service and peace of mind.

Our Pro Finder tool is user-friendly and straightforward. Simply enter your location details, and the tool will provide you with a list of vetted professionals near you. These professionals are experienced in installing security equipment sourced from All Security Equipment.

All Security Equipment does not provide installation services, however, the professionals found through the Pro Finder are capable of installing a wide array of security equipment, including but not limited to:

• Access Control
• Security Cameras / Low Voltage
• Garage Doors
• Fences & Gates

Absolutely! Gate openers can be powered by electricity from several sources other than solar power:

1. AC Mains Power: This is the most common source, where the gate opener is connected directly to the electrical grid of your home or property.

2. Battery-Powered: Some gate openers can be powered by rechargeable batteries. These batteries can be recharged using AC mains power or even a backup generator.  Systems operate usually on either 12volts or 24volts.

3. Backup Generators: In areas prone to power outages, gate openers can be connected to a backup generator to ensure continuous operation.

4. Wind Power: Though less common than solar, wind turbines can also be used to generate electricity for gate openers in suitable locations.

Each option has its advantages and considerations. For instance, AC mains power offers reliable and consistent energy but requires proximity to an electrical outlet and careful wiring. Battery and generator options provide flexibility and backup solutions, especially useful in remote areas or during power outages.

All Security Equipment is an international wholesale supplier, specializing in parking equipment, gate operators, magnetic locks, door access control, gate access control, security cameras, tactical equipment, and various accessories. 

Please reach out to us via Chat on the website or directly via phone at 1-800-730-8382.

Absolutely! If you have any technical questions or need assistance with the installation and operation of our products, our knowledgeable technical support team is ready to help. Contact us for technical support. 

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals. 

We work with reputable shipping carriers to ensure the safe and timely delivery of your orders. The specific carrier may depend on your location and the chosen shipping method.  For ground shipments, we mostly use UPS and USPS with freight shipment carriers varying based on regional destination.   Rest assured, we prioritize reliable shipping partners. 

Please note, if the product you have ordered is irregular in size, even though it may be lightweight, will require special handling.  This can take a $50 item and add $400 in freight charges due to how it has to be transported.  Any items over 72" inches in length require special handling and shipping.

If you feel the pricing estimate you received for shipping may be incorrect, please reach out directly to our team via phone or chat.  Office: 1-800-730-8382

The shipping time may vary depending on your location and the selected shipping method. During the checkout process, you will be provided with estimated delivery times based on your destination. 

Once your order is shipped, you will receive a confirmation email with tracking information. You can use this information to track the status and estimated delivery time of your order.   If you placed your order online, you can head to our website at Allsecurityequipment.com and click in the upper right hand corner, and "Login".  When logged in, you will be able to see all pending and processing/processed orders with status updates. 

For any inquiries, assistance, or additional information, you can reach our customer support team via our Contact Page. Feel free to get in touch, and we'll be happy to help. 

Yes, we have a hassle-free return policy. If you are not satisfied with your purchase, please refer to our Return Policy for details on how to initiate a return and the conditions that apply. 

It depends on the manufacturer and the product. All options are outlined on the product page, so look out for customization options there. 

While we cater to both individual and wholesale customers, specific products may have minimum order quantities for wholesale purchases. Check the product details or contact our team for wholesale order requirements. 

Once an order is placed, modifications may be limited. Please contact our customer support team as soon as possible if you need to make changes to your order, and we will do our best to accommodate your request. 

Our return policy allows for products to be returned within 30 days of purchase. If you have an item that you no longer need and wish to return it, please ensure it is within the return window and the product is in its original condition and packaging. If the return period has lapsed, we are unable to process a return and issue a refund. Always check our return policy for specific details on eligibility and process. Please get in touch with us as soon as possible at 800-730-8382 or email us at [email protected]

If you have received an incorrect item or wish to return an unwanted item, please send us clear pictures of the product and the original box. After reviewing the photos, we will provide you with the return instructions, including where to send the item back. Please make sure to follow the return instructions to avoid any issues with your return and refund.

If you have received an item in a size or color that does not suit you, and wish to exchange it, please contact us. Note that some manufacturers do not accept exchanges directly. In such cases, you can return the item for a refund and place an order for the new size or color at your convenience. We will provide you with the instructions for returning the item. Please ensure compliance with return policies to ensure a smooth exchange process.

Our return policy allows for certain approved products to be returned within 30 days of purchase. If you have an item that you no longer need and wish to return it, please ensure it is within the return window and the product is in its original condition and packaging. If the return period has lapsed, we are unable to process a return and issue a refund. Always check our return policy for specific details on eligibility and process. Please get in touch with us as soon as possible at 800-730-8382 or email us at [email protected]

We do offer Bulk pricing for commercial customers and large individual orders.  It's best to work directly with our Sales team in order to get the best possible pricing for your project!  Please get in touch with us as soon as possible at 800-730-8382 or email us at [email protected] to get your order started today!

Once your return has been approved, received and processed, you will be notified via email when the refund has been issued.  Refunds typically take 3-5 business days from the date we receive the product back.

Please allow 1-2 business days for the refund to reflect in your account.